What's a manufacturer's fault?

A manufacturer fault is any problem that develops because of the way a product was made. We'll repair items for free if your product is within its warranty period.
Please note, we will not cover faults such as liquid damage or accidental damage which are not covered under the manufacturer's warranty.

Find out how long your mobile phone or laptop's warranty is.

You may need to update the software on your phone

To get the most from your phone, it's a good idea to update its software every now and again. Also, you may think your phone is broken and in need of a repair when a simple software update will do the trick. These updates are free and have some great benefits. Find out more.